Privacy

This Privacy Statement sets out how SueCo Virtual Assistance uses and protects the information you may give to me when using this website.

 

SueCo Virtual Assistance is committed to ensuring that your privacy is protected.  You can be assured that any information you provide when using this website by which you may be identified will only be used in accordance with this Privacy Statement.

 

SueCo Virtual Assistance may change this Privacy Statement from time to time, by updating this page.  You should check this page periodically to ensure you are happy with any changes.  This Privacy Statement is effective from 25 April 2012.

What SueCoVPA collects

When using this website, the following information may be collected:

  • Name and Company details
  • Contact information, including e-mail address and telephone number
  • Demographic information, such as postcode
  • Other information by way of customer surveys and/or offers

What SueCoVPA does with the information gathered

SueCo Virtual Assistance requires the information you provide to understand your needs, to provide you with a better service and, in particular, for the following reasons:

  • Internal record keeping
  • I may use the information to improve my products and services
  • I may send promotional e-mails about new products, special offers or other information that I think you may find interesting using the e-mail address you have provided
  • From time to time, I may also use your information to contact you for market research purposes.  I may contact you by e-mail, telephone, fax or by post.  I may use the information to customise this website according to your interests

Security

SueCo Virtual Assistance is committed to ensuring that your information is kept secure.  In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure any information that I collect online.

How SueCoVPA uses cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps to analyse web traffic, or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

SueCo Virtual Assistance uses traffic log cookies to identify which pages are being used.  This helps me to analyse data about webpage traffic and to improve my website, so as to tailor it to my clients' needs.  I use this information for statistical purposes only.

 

Overall, cookies help me to provide you with a better website, by enabling me to monitor which pages you find useful and those which you do not.  A cookie in no way gives me access to your computer or to any information about you, other than the data you choose to share with me.

 

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  This may prevent you from taking full advantage of this website.

 

Cookies which could download and their estimated length

  • civicAllowCookies = 3 months
  • _utmb Google Analytics (session) = 24-48 hours
  • _utmc Google Analytics = length of session
  • _utmz Google Analytics = 6 months
  • _utma Google Analytics = 2 years
  • _utmv - Facebook = 2 years
  • _qca - Facebook = 5 years

Session and persistent cookies

Cookies can expire at the end of a browser session (from when a user opens the browser window, to when they exit the browser) or they can be stored for longer.  EU Regulations apply to both types of cookies.

 

Session Cookies allow websites to link the actions of a user during a browser session.  They may be used for a variety of purposes, such as remembering what a user has put in their shopping basket as they browse around a site.  They could also be used for security, when a user is accessing internet banking or to facilitate the use of webmail.  These session cookies expire after a browser session and are therefore not stored long term.  For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies.

 

Persistent Cookies are stored on a user's device in between browser sessions, and allow the preferences or actions of the user across a site (or, in some cases, across different websites) to be remembered.   Persistent cookies may be used for a variety of purposes, including remembering users' preferences and choices when using a site, or to target advertising.

First and third party cookies

Whether a cookie is 'first' or 'third' party, refers to the website or domain placing the cookie.

 

First Party Cookies are cookies set by a website being visited by the user, i.e. the website displayed in the URL window (e.g. www.sueco.biz).

 

Third Party Cookies are cookies that are set by a domain other than the one being visited by the user, i.e. if a user visits a website and a separate company sets a cookie through that website (e.g. the host of this website, www.1and1.co.uk).

Links to other websites

This website contains links to other websites of interest, over which SueCo Virtual Assistance has no control.  Once you have used this links and leave my site, I cannot be held responsible for the protection and privacy of any information that you provide whilst visiting these external sites and such sites are not governed by this Privacy Statement.  You should therefore exercise caution and view the Privacy Statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • By contacting me via e-mail and indicating that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by e-mailing me.

SueCo Virtual Assistance will not sell, distribute or lease your personal information to any third parties, unless I have your permission or am required by law to do so.  I may use your personal information to provide you with promotional information about third parties that I think you may find interesting, if you tell me you wish for this to happen.

 

Under the Data Protection Act 1998, you may request details of personal information that I hold about you.  A small fee will be payable in this event.  If you would like a copy of the information held, please e-mail me.

 

If you believe that any information I am holding on you is incorrect or incomplete, please e-mail me as soon as possible.  I will promptly amend any information that is found to be incorrect.